Let's Co-Create A Sleek And Contemporary Customer Experience
As a player in the customer experience business, Dinée develops personalized strategies to transform the experience into a lever for creating value for your venue.
Our approach, both analytical and intuitive, combines restaurant expertise and marketing experience to initiate a continuous process of improving customer satisfaction.
Sensitive to your history and brand image, Dinée works in line with your values. We can also help you define or reaffirm them.
Our Approach
Audit
Analysis and Intuition
Optimizing strategy
Training and operations follow-up
Soak up the place and experience it. Consider the diversity of routes and experiences, both physical and digital.
Intuitive yet analytical approach. Modeling the entire customer experience and focusing on the market, customers and their expectations.
Proposals based on a personalized strategy. Implementation of levers to improve experience and operations.
Ensure and sustain a quality experience. In line with your brand, your values, and the expectations of your customers and teams.
Sarah Fresco
Digital and creative agency - Glanum
since 2022
Abysse - Yannick Alléno
2018-2020
Alléno Paris - Yannick Alléno
2016-2018
Café Boulud NYC - Daniel Boulud
2015-2016
Flocons de Sel - Emmanuel Renaut
2012-2015
My real strength is my experience. I've worked alongside some of the most talented chefs, I've observed, I've exchanged and I've learned a lot.
Then, by training in the digital marketing professions, I wanted to learn something new and meet people who were very different from those I knew.
There was no question of turning my back on this sector. I've simply come back stronger. I've broadened my skills and enriched my vision of the (food) business. I've added an analytical approach to my empathy and intuitive drive.
Got a partnership idea, or a project you need help with? Shoot me a line and let's talk.